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Terms of Sale | Terms of Purchase

Standard Terms and Conditions of Sale

Customer and Harsh Environment Applied Technologies Incorporated ("H.E.A.T.") agree that the purchase and sales of H.E.A.T. hardware and software products ("the Products") are made under these terms and conditions, and that H.E.A.T. SHALL NOT BE BOUND BY CUSTOMER'S ADDITIONAL OR DIFFERENT TERMS. Customer's order and purchase of the Products shall constitute acceptance of these terms and conditions

TITLE.
Title to the Products shall pass at H.E.A.T.'s plant; however, if Customer is the United States or any political subdivision of the United States, title shall pass at Customer's plant. H.E.A.T. retains a security interest and right of possession in the Products until Customer makes full payment.

TAXES. Product prices are exclusive of, and Customer shall pay, applicable sales, use, service, value added or like taxes, unless Customer has provided H.E.A.T. with an appropriate exemption certificate for the delivery destination acceptable to the applicable taxing authorities.

PRICES AND PAYMENT. All quotations shall expire thirty (30) days from date of issuance, unless otherwise set forth on the quotation or agreed in writing. Customer shall make payment in full prior to or upon delivery by cashier's check, credit card, or money order, unless H.E.A.T. approves Customer for credit terms. If H.E.A.T. approves Customer's credit application, payment shall be due no later than thirty (30) days from the date of H.E.A.T.'s invoice. All sums not paid when due shall accrue interest daily at the lesser of a monthly rate of 1.5% or the highest rate permissible by law on the unpaid balance until paid in full. Payments for orders accepted in the United States shall be made in U.S. Dollars. In the event of any order for several units, each unit(s) will be invoiced when shipped. Exceptions will be made for government purchase orders to be negotiated with the contracting officer.

ORDERS. All orders are subject to acceptance by H.E.A.T. H.E.A.T.'s booking of an order shall constitute its acceptance of an order.

DELIVERY. H.E.A.T. shall deliver the Products to a carrier at H.E.A.T.'s plant and, if the Products are sold to a Customer outside the United States, shall clear the Products for export destined outside the United States. Customer shall pay all freight charges, applicable import duties, and other necessary fees and shall bear the risks of carrying out customs formalities and clearance. Product prices are in US Dollars FOB Annapolis. Orders are entered as close as possible to the Customer's requested shipment date, if any. Shipment dates are scheduled after acceptance of orders and receipt of necessary documents. Claims for shipment shortage shall be deemed waived unless presented to H.E.A.T. in writing within five (5) working days of delivery..

LIMITED WARRANTY.
H.E.A.T. hardware Products are warranted against defects in materials and workmanship for a limited period of time from the date H.E.A.T. ships the Products to Customer ("Delivery Date") as follows:  Twelve (12) months unless otherwise stated.

All software Products are licensed to Customer under the terms of the appropriate Harsh Environment Applied Technologies Incorporated license. For a period of thirty (30) days from the Delivery Date, H.E.A.T. software Products (when properly installed on H.E.A.T. hardware Products) (a) will perform substantially in accordance with the accompanying written materials, and (b) the medium on which the software product is recorded will be free from defects in materials and workmanship under normal use and service. Any replacement of a licensed software product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Customer must obtain a Return Material Authorization number from H.E.A.T. before returning any Products under warranty to H.E.A.T.. Customer shall pay expenses for shipment of repaired or replacement Products to and from H.E.A.T.. After examining and testing a returned product, if H.E.A.T. concludes that a returned product is not defective, Customer will be notified, the product returned at Customer's expense, and a charge made for examination and testing. This Limited Warranty is void if failure of the Products has resulted from accident, abuse, misapplication, improper calibration by Customer, Customer supplied third party software not intended for use with the applicable H.E.A.T. software, utilization of an improper hardware or software key or unauthorized maintenance or repair.

CUSTOMER REMEDIES.
H.E.A.T.'s sole obligation (and Customer's sole remedy) with respect to the foregoing Limited Warranty shall be to, at its option, return the fees paid or repair/replace any defective Products, provided that H.E.A.T. receives written notice of such defects during the applicable warranty period. Customer may not bring an action to enforce its remedies under the foregoing Limited Warranty more than one (1) year after the accrual of such cause of action.

RETURN/CANCELLATION/CHANGE POLICY.
All sales are final unless otherwise agreed as a special agreement. Under such special agreement the customer shall pay a twenty five percent (25%) restocking charge on any returned items. No returns will be accepted after the thirty (30) day period has expired. Where special equipment or services are involved, Customer shall be responsible for all related work in progress; however, H.E.A.T. shall take responsible steps to mitigate damages immediately upon receipt of a written cancellation notice from Customer. A Return-Material Authorization number must be obtained from H.E.A.T. for return of any Products. H.E.A.T. may terminate any order if any representations made by Customer to H.E.A.T. are false or misleading. Changes to orders shall not be binding upon nor be put into effect by H.E.A.T. unless confirmed in writing by H.E.A.T.'s appropriate representative.

NO OTHER WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, AND NO OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED ARE MADE WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY OTHER WARRANTIES THAT MAY ARISE FROM USAGE OF TRADE OR COURSE OF DEALING. H.E.A.T. DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE PRODUCTS IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE AND DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE. H.E.A.T. EXPRESSLY DISCLAIMS ANY WARRANTIES NOT STATED HEREIN.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES.
The entire liability of H.E.A.T. and its licensors, distributors, and suppliers (including its and their directors, officers, employees, and agents) is set forth above. To the maximum extent permitted by applicable law, in no event shall H.E.A.T. and its licensors, distributors, and suppliers (including its and their directors, officers, employees, and agents) be liable for any damages, including, but not limited to, any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, lost profits, lost savings, business interruption, lost business information, or any other damages arising out of the use or inability to use the Products, even if H.E.A.T. or its licensors, distributors, and suppliers has been advised of the possibility of such damages. Customer acknowledges that the applicable purchase price or license fee for the Products reflects this allocation of risk. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply. If the foregoing limitation of liability is not enforceable because an H.E.A.T. product sold or licensed to Customer is determined by a court of competent jurisdiction in a final, non-appealable judgment to be defective and to have directly caused bodily injury, death, or property damage, in no event shall H.E.A.T.'s liability for property damage exceed the greater of $10,000 or fees paid for the specific product that caused such damage.

WARNING: (1) H.E.A.T. PRODUCTS ARE NOT DESIGNED WITH COMPONENTS AND TESTING FOR A LEVEL OF RELIABILITY SUITABLE FOR USE IN OR IN CONNECTION WITH SURGICAL IMPLANTS OR AS CRITICAL COMPONENTS IN ANY LIFE SUPPORT SYSTEMS WHOSE FAILURE TO PERFORM CAN REASONABLY BE EXPECTED TO CAUSE SIGNIFICANT INJURY TO A HUMAN. (2) IN ANY APPLICATION, INCLUDING THE ABOVE, RELIABILITY OF OPERATION OF THE SOFTWARE PRODUCTS CAN BE IMPAIRED BY ADVERSE FACTORS, INCLUDING BUT NOT LIMITED TO FLUCTUATIONS IN ELECTRICAL POWER SUPPLY, COMPUTER HARDWARE MALFUNCTIONS, COMPUTER OPERATING SYSTEM SOFTWARE FITNESS, FITNESS OF COMPILERS AND DEVELOPMENT SOFTWARE USED TO DEVELOP AN APPLICATION, INSTALLATION ERRORS, SOFTWARE AND HARDWARE COMPATIBILITY PROBLEMS, MALFUNCTIONS OR FAILURES OF ELECTRONIC MONITORING OR CONTROL DEVICES, TRANSIENT FAILURES OF ELECTRONIC SYSTEMS (HARDWARE AND/OR SOFTWARE), UNANTICIPATED USES OR MISUSES, OR ERRORS ON THE PART OF THE USER OR APPLICATIONS DESIGNER (ADVERSE FACTORS SUCH AS THESE ARE HEREAFTER COLLECTIVELY TERMED "SYSTEM FAILURES"). ANY APPLICATION WHERE A SYSTEM FAILURE WOULD CREATE A RISK OF HARM TO PROPERTY OR PERSONS (INCLUDING THE RISK OF BODILY INJURY AND DEATH) SHOULD NOT BE RELIANT SOLELY UPON ONE FORM OF ELECTRONIC SYSTEM DUE TO THE RISK OF SYSTEM FAILURE. TO AVOID DAMAGE, INJURY, OR DEATH, THE USER OR APPLICATION DESIGNER MUST TAKE REASONABLY PRUDENT STEPS TO PROTECT AGAINST SYSTEM FAILURES, INCLUDING BUT NOT LIMITED TO BACK-UP OR SHUT DOWN MECHANISMS. BECAUSE EACH END-USER SYSTEM IS CUSTOMIZED AND DIFFERS FROM H.E.A.T.'S TESTING PLATFORMS AND BECAUSE A USER OR APPLICATION DESIGNER MAY USE H.E.A.T. PRODUCTS IN COMBINATION WITH OTHER PRODUCTS IN A MANNER NOT EVALUATED OR CONTEMPLATED BY H.E.A.T., THE USER OR APPLICATION DESIGNER IS ULTIMATELY RESPONSIBLE FOR VERIFYING AND VALIDATING THE SUITABILITY OF H.E.A.T. PRODUCTS WHENEVER H.E.A.T. PRODUCTS ARE INCORPORATED IN A SYSTEM OR APPLICATION, INCLUDING, WITHOUT LIMITATION, THE APPROPRIATE DESIGN, PROCESS AND SAFETY LEVEL OF SUCH SYSTEM OR APPLICATION.

FORCE MAJEURE. H.E.A.T. shall be excused for any delay or failure to perform due to any cause beyond its reasonable control, including but not limited to acts of governments, natural catastrophes, acts of Customer, interruptions of transportation or inability to obtain necessary labor or materials. H.E.A.T.'s estimated shipping schedule shall be extended by a period of time equal to the time lost because of any excusable delay. In the event H.E.A.T. is unable to perform in whole or in part because of any excusable failure to perform, H.E.A.T. may cancel orders without liability to Customer.

LIMITED INDEMNITY AGAINST INFRINGEMENT. H.E.A.T. shall, at its own expense, defend any litigation resulting from sales of the Products to the extent that such litigation alleges that the Products or any part thereof infringes any United States patent, copyright, or trademark, provided that such claim does not arise from the use of the Products in combination with equipment or devices not made by H.E.A.T. or from modification of the Products, and further provided that Customer notifies H.E.A.T. immediately upon its obtaining notice of such impending claim and cooperates fully with H.E.A.T. in preparing a defense. If Customer provides to H.E.A.T. the authority, assistance, and information H.E.A.T. needs to defend or settle such claim, H.E.A.T. shall pay any final award of damages in such suit and any expense Customer incurs at H.E.A.T.'s written request, but H.E.A.T. shall not be liable for a settlement made without its prior written consent. If the Products are held to be infringing and the use thereof is enjoined, H.E.A.T. shall, at its option, either (i) procure for the Customer the right to use the Products, (ii) replace the Products with others which do not constitute infringement, or (iii) remove the infringing Products and refund the payment(s) made therefor by Customer. The foregoing states the Customer's sole remedy for, and H.E.A.T.'s entire liability and responsibility for, infringement of any patent, trademark, or copyright relating to the Products provided hereunder. THIS LIMITED INDEMNITY IS IN LIEU OF ANY OTHER STATUTORY OR IMPLIED WARRANTY AGAINST INFRINGEMENT.

ACKNOWLEDGMENT/GOVERNING LAW. Customer acknowledges reading these Terms and Conditions, under-stands them and agrees to be bound by them. A waiver of any provision of this agreement shall not be construed as a waiver or modification of any other term hereof. With respect to all orders accepted by H.E.A.T. in the United States, disputes arising in connection with these Terms and Conditions of Sale shall be governed by the laws of the State of Maryland without regard to principles of conflicts of laws. With respect to all orders accepted by H.E.A.T. outside the United States, disputes arising in connection with these Terms and Conditions of Sale shall be governed by the laws of the country and locality in which H.E.A.T. accepts the order without regard to principles of conflicts of laws.

EEO COMPLIANCE. As applicable, Customer shall comply with the following Equal Employment Opportunity requirements: 41 CFR sec 60-1.4(a), Equal Opportunity; 41 CFR sec 60-250.5, Equal Opportunity for Special Disabled Veterans and Veterans of the Vietnam Era; and 41 CFR sec. 60-741.5, Equal Opportunity for Workers with Disabilities. H.E.A.T. is an equal opportunity employer and operates a strict non discrimination policy.

 

Standard Terms and Conditions of Purchase

1. This order and the purchase agreement that is entered into shall be governed exclusively the laws of the State of Maryland, the general terms and conditions set out hereinafter and, where applicable, the special conditions set out on the front of this document. These terms and conditions shall override any conditions mentioned in the vendor's documents. Such conditions may therefore not be invoked against the purchaser in connection with the agreement that is entered into.

2. An order must be signed and set out in writing on the purchaser's standard form to be valid. The same conditions for validity apply to amended orders.

3. Orders shall only be deemed to have been confirmed if the attached duplicate copy of this order is returned, signed by the vendor. If this duplicate copy is not returned within eight days, the purchaser may regard the order as automatically null and void. If a delivery is made without the aforementioned order confirmation having been provided, this shall in all cases imply the tacit acceptance by the vendor of the purchase conditions set out by the purchaser.

4. The prices are not susceptible to adjustment. They include all payable duties and costs of customs clearance, packaging, insurance and transport as far as the place of delivery. Any returning of packaging material shall be undertaken at the vendor's expense.

5. Every delivery must be accompanied by a delivery note, stating the nature of the goods and the order form number. This information must also appear on the invoice. The purchaser may refuse partial deliveries except where it has given its prior consent to them. The receipt of goods shall be undertaken exclusively at the purchaser's premises, and its equipment alone shall be used to check the delivery.

6. Until the moment of delivery or installation at the indicated place, the vendor shall retain sole responsibility for the goods, and bear all risks in connection with lost or damaged goods, irrespective of whether the transport costs are borne by the purchaser.
The vendor declares that the delivered goods are ready for use, that they correspond to all the specifications in the order and the delivered documentation and to the requirements of normal usage and legal and regulatory standards (with respect to safety, hygiene, bacteriological quality, etc.) and that they meet the normal requirements of usability, reliability and product life. The supplier takes full responsibility and indemnifies the purchaser in this regard. Any deviation from these requirements shall be regarded as a defect. In the event of a serious defect, the purchaser may regard the purchase agreement as terminated, automatically and without notice, or require the delivery to be replaced by identical goods, or accept the delivery on condition that a price reduction is accorded. This choice shall be made by the purchaser alone. If the defect is minor, the purchaser shall request the goods' immediate replacement at the vendor's expense, including the cost of any extension or reinstallation work. All replacements shall fall within the scope of the original guarantee.
Moreover, in the event of a defect, the vendor shall compensate the buyer and any third parties for any related losses, including loss of use and loss of profits. The guarantees provided by the vendor shall only apply insofar as they do not restrict the purchaser's rights.

7. Defects that the purchaser may reasonably be expected to notice at time of delivery (during checks which may, however, be confined to samples only) shall be reported within one month. The purchaser's signing of the delivery note shall not under any circumstances be deemed to imply acceptance of the condition of the goods, even if the vendor includes a declaration to this effect on its delivery note. Any merchandise that does not correspond to the specifications in our order and is rejected during the process of receipt into our dedicated warehouse shall be returned to the supplier at the latter's expense or shall be held at its disposal in our warehouse for 15 days, starting from the day of our notification of rejection; once this deadline is passed, the vendor shall be liable to pay warehouse storage charges for the merchandise, which shall be stored at the supplier's risk.
Other defects that are noticed subsequently shall be reported at the time of their discovery. From the moment of discovery, the purchaser shall have a period of six months within which to issue a writ of summons against the vendor if the latter fails to respond with a solution that leads to an amicable settlement.

8. The delivery dates must be observed punctually, and failure to comply with them shall automatically and without notice result, as the purchaser chooses, in either a price reduction of 5% per week of delay, without restriction, or the termination of the purchase agreement and the payment by the vendor of compensation for related losses. The purchaser shall likewise be entitled, provided it gives written notification thereof, to order the items on the delivery note from another supplier, at the supplier's expense, risk and peril.

9. Payment shall be made thirty (30) days from the end of the month in which the invoice was received insofar as the receipt of the goods preceded that of the invoice. The date of payment shall be deemed to be the date on which the purchaser instructed its financial institution to make the payment. In the event of a delivery that does not correspond to the order, the payment deadline shall be extended until such time as the order is executed in full. The purchaser shall in all cases acquit its obligations by making payment to the supplier; any factoring or other agreement that the supplier may enter into with third parties shall not be opposable to the purchaser, unless the purchaser agrees to this in writing.

10. The agreement, while it has not yet been or has only partly been executed, shall likewise, automatically, without notice, and with the right to claim compensation reserved, be terminated if the vendor is declared bankrupt, requests a composition with its creditors or the extension of payments, or proceeds to liquidate its assets if these are confiscated. The purchaser shall give notice of the termination of the agreement by registered letter.
In the event of circumstances outside the vendor's control making the delivery of the goods on time impossible, the purchaser may regard the agreement as terminated, and request the repayment of any sums already paid.

11. If the order relates to contracting work, the contractor should be registered. The contractor should provide documentary proof of its status as a registered contractor within three days of receipt of this order. During the execution of the order, the contractor should submit proof of registration every week. In the absence of such proof, the purchaser may automatically regard the agreement as terminated at any time, and shall notify the contractor thereof by simple notification. The contractor shall compensate the purchaser for all losses, with a minimum of 30% of the agreed price.

12. During the execution of the order, the purchaser shall have the right to conduct a check at any time inside the installations of the vendor and its subcontractors. For all orders of printed matter or printed items, a print test must be presented for approval.

13. Any dispute with regard to the execution, validity or interpretation of the purchase agreement shall fall under the exclusive jurisdiction of the State of Maryland



Terms of Sale | Terms of Purchase